The new look of the ACLEDA Mobile app aligns the bank’s mobile services with the latest developments in global technology in order to further the bank’s positioning in the digital era.
The fresh branding is not all that’s new, however, because the bank has introduced features and benefits to it mobile services that show ACLEDA is always listening to its customers.
Users of the app will be doing so now with no monthly service charge. Additionally, withdrawals from ATMs and transfers to other ACLEDA account holders will also be exempt from service charges. Customers will also be able to transfer or deposit funds of up to 40 million riels ($10,000) into their digital wallets.
“The new interface provides convenient, fast, and highly secure banking transactions through ACLEDA Mobile. It also reduces costs and saves time since customers no longer have to physically go to a branch to conduct most of their transactions,” said ACLEDA’s Executive Vice-President and Group Chief Financial Officer Mar Amara.
She added that development of the new look for ACLEDA Mobile has been well received by the bank’s customers based on the feedback and comments on ACLEDA’s website and official Facebook page.
Amara noted that ACLEDA Mobile’s new look was designed by experienced professionals, who incorporated the latest technology into the app, to equip it with rich banking functions that essentially turn the app into a real, albeit, hand-held bank. The integration of all banking services into ACLEDA Mobile has been achieved as much as currently possible to a degree other banking apps cannot match in terms of features.
She noted ACLEDA Mobile has attracted more than 1.7 million users to date with most customers making use of the money transfer and payment functions including the QR payment option, even usable in Thailand.
Among the features of which customers can now avail themselves are checking account information, making money transfers, topping up their phones and paying for goods and services via a QR code anywhere and anytime via their mobile phones. This reduces the risks associated with carrying cash for payments, including overdrafts and counterfeit money.
In addition to these features, users can also access useful information including branch locations, exchange rates, trades, security conditions, usage methods and information about ACLEDA Bank Plc. Users can also make balance enquiries and access mini statements, perform fund transfers, manage their own accounts and digital wallet accounts and cash deposits and withdrawals.
“All transactions with ACLEDA Mobile are free of charge. ACLEDA Mobile is easy, attractive and modern, freeing customers of the need to carry cash, which save time and reduces customer costs. ACLEDA Mobile is equipped with world-class ISO security and Payment card industry (PCI) compliance, which ensures the highest level of security,” said Amara.
This article was first published in Khmer Times. All contents and images are copyright to their respective owners and sources.