Receiving this award, Ms. Oum Chenda Pheakdey, Head, Human Resource said, “CIMB Bank is honoured to be given the recognition for our progressive HR policies and initiatives that reflect our strong commitment in building a positive working environment and competitive employee benefits since CIMB’s first inception in Cambodia in 2010. This award is also a testament of our work as we strive to continue to do enable our most important asset – the people to realise their full potential.
Started organically in 2010 with just 10 staff, CIMB Cambodia has grown its presence to 14 branches across the country with over 400 staff, serving more than 35,000 customers through a diversity of banking products and services for individuals and businesses. CIMB Cambodia, a subsidiary of Malaysia-listed CIMB Bank Berhad, is among the pay leaders in the country compared to 426 other financial bodies.
Meanwhile, 40 percent of CIMB Cambodia’s workforce have achieved their dream of having their own houses, thanks to the attractive housing staff loan provided by the company. This benefit offers the lowest interest rate with an extended repayment period. Insurance and medical coverage such as hospitalization, life insurance and medical outpatient, which also extend to employee’s families are among many other employee benefits.
At CIMB Cambodia, People is one of the Bank’s main pillar and foremost priority. Every employee is equipped with trainings at either local and or oversea level. In 2019 alone, CIMB Cambodia saw 15% of staff promoted to higher roles due to development. The hours invested on training has grown to 16,000 hours annually – a marketing-leading figure.
Chendapheakdey said CIMB Cambodia with a strong backing from CIMB Group has committed to equipping for the digital economy through upskilling and reskilling programmes so that its staff are ready for career advancement in roles and functions that are increasingly digital at their roles.
To create a friendly and cooperative working environment, CIMB Cambodia has initiated a range of programmes aimed at engaging the staff to the company’s mission and encourages teamwork throughout the business. Examples of such programmes are Leadership Sharing, Corporate Social Responsibilities, Team Building to name a few.
CIMB Cambodia is a forerunner in recognizing employee achievement, raising a sense of pride at their accomplishments. For example, Talent Corner allows staff to share about their career development; Torch of Recognition, Staff and Team of the Year. Consequently, the Bank able retain 98% of its key talent, whilst annual turnover rate is only 14% compared to 22% in financial industry.
One of CIMB Cambodia’s unique qualities is staff diversity, specifically the high female to male ration. Currently, 58% of CIMB Cambodia’s workforce are female, and 50% of middle to top management positions held by women. In a historically male dominated society, this is truly and outstanding accomplishment.
“As a regional people-focused financial institution, CIMB Cambodia takes great care of talent development that add values to its full local team from junior to senior level. We are fortunate that the leadership of CIMB Cambodia, graced by our CEO, Mr. Bun Yin, the first Cambodian to lead an international bank, is supportive in embedding an inclusive people agenda.” Chendapheakdey added.
The challenging operating environment from the ongoing COVID-19 pandemic continued to affect Group’s performance. However, CIMB Cambodia’s underlying business remains resilient as operating incomes grew 12%, with gross loan and deposit increased by 21% and 16% respectively.
Besides inspiring financial results and staff satisfaction, CIMB Cambodia is also proud of its contribution to Cambodian society. The Bank and its staff have conducted and participated in various charity programs in giving back to the nation such as education granting scholarships both local and abroad, healthcare, environment, socials and other community development.
